Optogenics is a full service lab specializing in FAST UNCUT jobs overnight. Optogenics can provide all services including AR coating, digital surfacing, mirrors, tinting, and finishing. We have Digital surfacing and Crizal coatings in-house for fast turnaround on UNCUT jobs. To help ensure fast service our standard shipping is UPS Next Day, including Saturday delivery.
We have competitive pricing and an easy, fair return policy. Fast Track is our No Lens Return option for a one time Dr’s change, Scratch warranty, or Non-adapt. Current customers can refer to the Fast Track page of our Price List for more information. If you are not already a customer and would like to learn more about Fast Track, call us!
As strong as our reputation for quick turn-around is, we are also known for our quality and customer service. Since we work with optical practices all over the country, our Customer Service department is available via phone from 9AM to 5PM EST M-F or via email from 9AM to 5:00PM EST M-F at custsupport@optogenics.com. We also have Spanish-speaking representatives.
Our website is here to provide assistance 24x7. When Customer Service is not available you can find many answers in our Document Center where we have a library of availability charts, sales brochures and technical information. Our Online Ordering page provides information on placing online orders with us, including using our proprietary Online Ordering system.
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