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Your Go-To 24 Hour AR Uncut Lab

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FAQ

What shipping method do you use?

UPS next day delivery

What is your house AR coating?

AR24Plus

What is your house digital progressive?

OptoXpress, a full backside digital surfaced lens 

What is average turn time for an uncut premium job w/ AR coating ?

48 hours! 

Do you deal with Insurances and buying groups?

Yes. Insurances: VSP, Eyemed, VCP, VBA. Doctor alliances: Perc/IVA, Vision Source, IDOC

Can I track my online orders?

Yes! Orders placed online via VisionWeb can be tracked.

What are your customer service hours?

Phone Support: 9AM to 5PM EST M-F

Email Support: 9AM to 5:00PM EST M-F by contacting custsupport@optogenics.com.

What is the fastest way to get a rush job?

Any rush jobs should be placed online through VisionWeb as these orders move to the lab faster than call in and fax orders.

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